Privacy Policy

Information We Process

• Account information from Sign in with Apple, including a stable Apple user identifier and email address when Apple provides it.
• Learning profile settings such as target language, native language, explanation language, goals, interests, preferred character, and coaching preferences.
• Conversation content, transcripts, short-term conversation state, and optional memory items that personalize coaching.
• Realtime audio sent during voice sessions so speech can be transcribed, processed, and answered.
• Usage, quota, entitlement, subscription, and App Store transaction data needed to operate free and paid plans.
• Security and fraud-prevention identifiers such as hashed app install/device identifiers, auth events, and risk events used to protect accounts, quota, and billing.
• Diagnostics and privacy-safe product telemetry such as startup, realtime availability, reconnect, quota, billing restore, and error states.

How We Use Information

• To authenticate accounts and keep app sessions secure.
• To provide realtime voice conversation, transcription, assistant responses, and language coaching.
• To maintain user-selected memory, profile, and learning preferences.
• To enforce quotas, subscriptions, restore purchases, and usage limits.
• To debug reliability, prevent abuse, understand aggregate product health, and improve Oshie.

Service Providers

Oshie uses Apple for authentication and App Store purchases, Cloudflare for public resources and edge services, Supabase for account and app data storage, and OpenAI and Google Gemini for realtime conversation, transcription, and model responses. Data is sent to these providers only as needed to operate Oshie.

AI providers may process audio, text, transcripts, prompt context, and generated responses according to their own service terms and data-processing rules. Oshie does not sell user data and does not use third-party advertising or advertising tracking.

AI Safety And Sensitive Information

Oshie is for language practice. Do not submit secrets, passwords, payment card details, government identifiers, private information about other people, or information you are not allowed to share.

AI output can be inaccurate or inappropriate. Do not rely on Oshie for medical, legal, financial, mental-health, emergency, safety-critical, or professional advice.

Memory Controls

Oshie includes controls to pause memory, delete individual memory items, reset memory, export account data, and request account deletion. Deleting account data removes Oshie account records and app-managed learning data, subject to records that must be retained for security, billing, fraud prevention, tax, support, or legal reasons.

Account deletion does not cancel an App Store subscription. Manage or cancel renewal in Apple Subscriptions.

Retention

Oshie keeps account, subscription, usage, conversation, memory, and diagnostic data only as long as needed for app operation, security, billing, support, abuse prevention, and legal compliance. Product telemetry is retained in privacy-safe aggregate form for operational analysis and release health.

Some records may remain for a limited time after deletion requests when they are required for security, fraud prevention, billing, tax, support, backup recovery, or legal reasons.

Diagnostics And Analytics

Diagnostics may include visible errors, realtime state, audio route state, account state, memory identifiers, and recent operational events. Diagnostics should not include raw provider secrets or full private transcripts.

Backend dashboard metrics are aggregate-only and exclude email, names, transcripts, prompts, messages, tokens, secrets, and raw private content.

Your Choices

• Use in-app controls to pause or reset memory.
• Use account controls to export or delete Oshie account data.
• Use Apple Subscriptions to manage, cancel, or restore App Store purchases.
• Stop using voice mode or revoke microphone access in iOS Settings if you do not want to send audio.
• Contact support for privacy, billing, restore, or diagnostics questions.

Contact

For privacy requests, use the account and privacy controls in Oshie or email artem.a@me.com.

Terms

Oshie's terms are available at /terms.