Oshie

Support

Oshie is a realtime language-learning companion. Use this page for help with accounts, subscriptions, realtime voice sessions, diagnostics, and privacy controls.

Common Help

• If voice connection fails, check microphone permission, network connectivity, and whether your account session is still signed in.
• If a subscription or restore does not appear immediately, reopen Oshie and use the restore purchase control from the app.
• If Oshie asks you to sign in again, complete Sign in with Apple so the broker can mint a fresh app session.
• For realtime issues, export the diagnostics report from Oshie before restarting the app.

Privacy And Memory

Oshie includes controls for memory pause, memory reset, data export, and account deletion requests. The privacy policy is available at /privacy, and the terms are available at /terms.

Contact

Email artem.a@me.com for Oshie support and include your diagnostics report when available. Diagnostics help account, subscription, and realtime issues get investigated without sharing secrets.

For urgent account or billing review requests, call +49 171 1798888.